Privacy Policy

1. Data Controller

The controller of the personal data collected through this Website is Invenia Solutions LLC, based in Miami, Florida, United States.

For any inquiry or to exercise your rights, you may contact us at ai@inveniasolutions.com or +1 (786) 223-6859.

This Privacy Policy applies only to data collected through this Website and does not extend to information collected by third parties, even if linked from this site.

2. Information We Collect

Personal information is any data that identifies or could reasonably identify an individual. We only collect information voluntarily provided by the User through contact forms or direct communication, including:

• Full name
• Email address
• Phone number
• Message content

For technical reasons, we may also log the IP address assigned by your Internet service provider when you browse our Website, along with standard log data such as browser type and timestamp.

3. Purpose of the Processing

We use the information collected exclusively to:

• Respond to inquiries and provide information about our AI services (marketing automation, customer service AI, social media, viral video, AI agents, and related solutions).
• Send electronic communications such as proposals, newsletters or promotional material, only when explicitly requested.
• Manage the commercial relationship once you become a client.
• Comply with legal obligations.

We will not use your data for any purpose other than those stated above without obtaining further consent.

4. Minors

The Website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a minor has submitted information without parental consent, we will delete it immediately.

5. Legal Basis

We process your personal data on the basis of your explicit consent (given by submitting our contact form), our legitimate interest in operating our business and communicating with prospects, and, where applicable, to comply with legal obligations.

6. Data Retention

We retain personal data for as long as there is an active commercial relationship or until you request deletion. Certain records may be retained longer when required by law, for tax or accounting purposes, or to defend against legal claims.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to the processing of your data.
• Request data portability to another controller.
• Opt out of marketing communications at any time.
• Withdraw previously given consent.

To exercise any of these rights, email us at ai@inveniasolutions.com with a clear description of your request. We may ask for identity verification before processing it. You also have the right to lodge a complaint with the competent data protection authority.

8. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted service providers strictly to operate our services (e.g., cloud hosting, email delivery, analytics). These providers act as processors under binding confidentiality obligations and are not permitted to use your data for their own purposes.

If international transfers occur, we use adequate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

9. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The Website uses SSL encryption to secure data transmission. However, no method of transmission over the internet is 100% secure.

10. Cookies

The Website uses cookies to enhance user experience and analyze traffic. For more information, please review our Cookie Policy.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. Any modification will be published on this page with an updated revision date.

12. Contact

For any question related to this Privacy Policy, please contact us at ai@inveniasolutions.com or by phone at +1 (786) 223-6859.